Operations & Special Projects Manager

Job at Glocap

New York City Metropolitan Area (Hybrid)

Full time

About the job

CLIENT: Our client is a blockchain infrastructure company that partners with emerging crypto networks, custodians, foundations, and funds to provide secure Node & Staking as a Service. They are on a mission to enable elite infrastructure performance for billions of transactions at the intersection of Web3 and commerce.

ROLE: As Operations & Special Projects Manager, you will play an active partnership role with the executive management team at a critical and exciting inflection point for the business. You will be asked to identify and solve strategic and operational challenges through data collection, analysis, and cross-functional collaboration. You will help improve upon existing operational processes, support the operations of various business lines, contribute to building and supporting new products, and identify new opportunities for growth.


  • Develop and maintain operational performance metrics, implementing a roadmaps to ensure all deliverable and goals are met (or exceeded)
  • Serve as a thought partner to sharpen the work of other staff, reviewing recommendations, providing feedback, and refining drafts and products
  • Spearhead special initiatives and projects at the direction of the executive team
  • Proactively follow up with C-suite and functional leads to ensure that goals are being met and actions are being pursued to completion
  • Provide backup to C-suite on high impact tasks such as budget development, overseeing a recruitment processes, creating business development and/or fundraising collateral, and building culture
  • Improve internal decision making and help scale operations through processes, systems, and people


  • Self-starter that thrives in a fast-paced, ambiguous environment; entrepreneurial experience is a plus
  • A unique determination and drive that results in superior effort and insight
  • Highly organized, analytical, and accountable; with a particular focus on attention to detail
  • Pragmatic and solutions-oriented - always looking for more efficient and effective ways to do things
  • Able to move fluidly between collaborative and independent work styles
  • Ability to distill complex concepts and to convey messages succinctly and thoroughly to a all audiences
  • Experienced at moderating discussions with groups small to large both asynchronously and in person
  • A willingness to grow and adapt with an exciting company in a high-growth space


  • 2-4 years of experience in either management consulting or operations at a high-growth company
  • Demonstrated interest in crypto & blockchain space
  • Proven aptitude to manage many competing projects and priorities, with various levels of interdependencies
  • Exceptional powerpoint and excel skills; and an ability to pick up new tools/systems quickly
  • Outstanding verbal and written communication skills

Company: Glocap

Website: Company's website

Skills: operationsmanagementblockchain

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