IT SaaS Ops Engineer

Ripple IT relies heavily on SaaS applications to run our business and we are looking for a systems engineer skilled in owning the management of SaaS applications to join our team. In this role, you will partner with the business to understand software needs and deliver. You will be responsible for making sure that each of our SaaS applications has good hygiene as it relates to data, access, and integrations. You will also work closely with business partners throughout the entire SDLC to implement the optimal SaaS solutions for the company. Here’s What You’ll Do Day-to-day Own the administration and management of our Google domain with the accountability to effectively manage and configure our OUs Own the administration and management of our Okta environments, including implementing new SSO integrations, maintaining best practice security policies, and overall Okta health. Own the administration and management of our Slack environments, including communicating/training of new features to cross-functional teams. Build strong partnerships with cross-functional departments/groups (e.g. HR, Finance, Legal, Ops, Eng). Stay immersed in the latest trends in 3rd party vendor technology offerings Own and manage our growing portfolio of enterprise SaaS to minimize inefficiencies/redundancies and maximize solution ROI. Help develop automation for onboarding/offboarding and provisioning/de-provisioning Here’s What We're Looking For 3+ years supporting systems and applications Deep experience with all things Google including the G Suite, Cloud Identity, Chrome Enterprise, GAM, Apps Script, Vault Deep experience with all things Okta, including Okta Identity Engine, Okta Workflows, and system administration. Experience operationalizing and automating IT administration including onboarding/offboarding Strong communication with cross-teams for supporting their projects Ability to successfully manage vendors, escalate technical issues to resolution, and influence their product roadmaps WHO WE ARE: Ripple is doing for value what the internet did for information: enabling its instant and seamless flow around the world. We call this the Internet of Value (IoV). Using blockchain and cryptocurrency technology, Ripple is dedicated to creating powerful gains in financial efficiency, equity and inclusion. In addition, Ripple is developing and enabling the future use cases that will catalyze the new digital economy for governments, businesses and consumers. Ripple has offices in San Francisco (HQ), New York, London, Mumbai, Singapore, São Paulo, Toronto, Reykjavík, Washington D.C. and Dubai. WHAT WE OFFER – The resources and support to be your best at work and beyond: Do Your Best Work The opportunity to build in a fast-paced start-up environment with experienced industry leaders A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning. Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team. Ripple is Flexible First: you have the option to work remotely, from our offices, or a combination of the two within the 11 countries we are located around the world. Weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team We come together for moments that matter which include team off-sites, team bonding activities, happy hours and more! Take Control of Your Finances Competitive salary, bonuses, and equity Bonus Flexibility Program: Participants in the Corporate Bonus Plan have the option to elect to receive their annual bonus in cash, equity or XRP, or a combination. 100% paid medical and dental and 95% paid vision insurance for employees starting on your first day 401k (with match) Commuter benefits Employee giving match Mobile phone stipend Take Care of Yourself Twice a quarter R&R days so you can rest and recharge Generous wellness reimbursement and weekly onsite & virtual programming Flexible vacation policy - work with your manager to take time off when you need it Industry-leading parental leave policies. Family planning benefits. Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events Benefits listed above are for full-time employees. Interns - please discuss benefits with your recruiter. Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.