Client Executive (Tech)

Job at Whalar


Full time

Job Title: Client Executive, Tech/Telco Work Location: London (Remote) Start Date: ASAP Recently named ‘Adweek Creator Agency of the Year, Whalar is a global, award-winning creator commerce company that works closely with today’s biggest brands, content creators, and world-leading social platforms to deliver innovative and creative content. We differentiate ourselves by our unique capabilities, including proprietary technology, brand partnership expertise, brilliant creator talent management, and dedicated Web3 innovation practice. We believe this is a rare chance to join a truly special team and to help us shape the future of a highly respected, growth-oriented business that is committed to doing well by doing good. About the role: The ideal candidate is creative, personable, loves social media and creators, is highly organized, and deadline-driven, they should be culturally savvy to help take our work to the next level. Reporting to our Associate Director at Whalar, the Client Services Executive is a community-facing role and will serve as the main liaison between creators and the business, leading on talent scouting and casting, briefing, content gatekeeping, and reporting across collaborations within the vertical. This person will facilitate the seamless delivery and implementation of brand strategies to the highest standard. Here’s what you’ll do day-to-day: Assist Client Services, Tech/Telco team with: Sourcing creators and creating talent lists for pitches and campaigns Mood boards, briefs, and visual references for pitches and campaigns Initial creator outreach and comms Negotiations and contracting Shipping, product fulfillment, and logistics for live campaigns Vetting, uploading, and labeling campaign content Setting creators up for whitelisting Selecting assets for Brand Uplift Studies and elevated reporting Collating campaign results Pulling together end-of-campaign reports Managing creator payments and invoicing General office administration Here’s what we’re looking for: Have 1+ years of experience Have strong communication, organization, and interpersonal skills Be proactive, productive, and positive Be highly organized and responsive Have a love for social media and content creators Culturally in tune, finger on the pulse - new platforms, trends, industry news Have a creative & curious mindset, pioneering spirit, and a can-do attitude Appreciate and understand the value of great creativity Thrive in an environment where collaboration, flexibility, and scrappiness are valued more than job titles, rigid structure, and legacy ways of working Be a team player, willing to roll their sleeves up and dive in Enjoy a fast-paced working environment Excellent customer service Have an analytical mind and be comfortable with numbers Our values: Our people are our superpower. At Whalar, diversity, equity, inclusion, and accessibility are at the core of who we are. We are deeply committed to reflecting on the unique journeys, authentic voices, and perspectives of our people, our creators, and the communities they represent. Our hope is to impact accessibility beyond compliance and help break societal stigmas and stereotypes. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for everything creator, we want to meet you, and we encourage you to apply. The perks: Whalar is a remote-first working environment, providing our employees with the flexibility to be their most creative and successful versions of themselves. Whalar is located across 18 states in the US and 6 countries including offices in London and Malaga, Spain. Whalar provides flexible benefits and collaborative work environments/experiences, empowering employees to work productively in a setting that best and uniquely suits their needs. Company-wide yearly bonus Private Medical Health cash plan 25 days of PTO + Sick days + Winter break Retirement planning with employer match Monthly phone/internet reimbursement Professional development stipend Home office allowance Calm App Subscription Volunteer Days Social Programs

Company: Whalar


Skills: managementremotecustomer-support

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