Web3 Sales Operations Senior Manager

Nansen is a blockchain analytics platform that enriches on-chain data with millions of wallet labels. Crypto investors use Nansen to discover opportunities, perform due diligence and defend their portfolios with our real-time dashboards and alerts. We are backed by some of the best investors in the world (e.g., a16z, Accel, Tiger, GIC) and have great ambitions to shape the web3 world. About the Role Nansen is at a critical stage of our growth now and you’ll be a key leader in building our Sales Operations team. You’ll help us build the systems and processes that we need to drive the overall productivity and effectiveness of the sales organization. What You’ll Do Build out and manage the Sales Operations function at Nansen Build tech systems, dashboards, reports and other tools to manage and help the sales team operate at scale Ensure accurate reporting and forecast of revenue, pipeline, and other sales metrics Define, refine, and implement sales processes, procedures, and policies for all sales reps to increase sales productivity and build a high-performing culture in the sales team Manage Quarterly/Annual Planning of territories, quota, and headcount Conduct analysis of complex data and translate the results into insights and proposals to improve the team You’ll shape Nansen’s trajectory – as an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! What You Need A minimum of 6 years of experience in Sales Operations or Revenue Operations at SaaS or other relevant tech companies Experience working in a high-growth tech company Have experience developing dashboards and operational metrics in a constantly evolving sales organization, and defining systems and processes to support growth Excellent communication and data analytics skills Sound business judgment, sales minded and experience in all phases of the B2B sales lifecycle Strong problem-solving skills and attention to detail. Able to appropriately define issues, questions, and solutions An extraordinary sense of ownership and a builder mindset Nice to Haves People management experience Sales Ops experience with both product-led growth and sales-led growth models Strong SQL skills