Web3 Director of Program Management

About Us Hello! We’re Webstacks - a high-performance website operations and growth marketing agency in Downtown San Diego that’s transforming the way the world’s most influential SaaS, FinTech, and Blockchain companies compete in today's digital landscape. Established in 2020, Webstacks has rocketed into a 40-person company because of its innovative website operations methodology, strong partnerships, and high-growth clients. We are constantly setting larger goals and stopping at nothing to achieve them. Our team’s dedication is humbling, and we are looking for another motivated individual to help us reach the next level. We are a hybrid remote-office company headquartered in downtown San Diego. We place a strong emphasis on results rather than when or where they are produced. Because of this we have a distributed team across the United States all working together with a unified goal. We're looking for an accomplished Director of Program Management to lead and manage our growing PM Program. This role is responsible for overseeing initiatives throughout our project lifecycle, helping drive results from kickoff to project completion. This person will be accountable for creating the groundwork to support our technology offerings and ensure cross-functional synergy between the team and our clients. Outside of leading our PMO with agility, the Director role will be responsible for standardizing our management processes, policies, and our methodology. What you'll be doing: Research and identify the best tools needed to enable the team to success Monitor compliance, policies, and standards across the staff Build a center of excellence for knowledge sharing on industry best practices Establishing the PMO role and operating model (e.g. centralized or decentralized, areas of focus) and execution methodology Set standards for project management capabilities, including certifications and qualifications for Project Managers, success measurement criteria, methodologies, tools to be used, etc. Establish written guidance, templates, and practices to ensure base-level execution organization-wide. Nurture project management practitioners and give insight into industry best practices. Monitor staff compliance with policies and standards. Project Management Team Leadership: Establish the PMO organizational structure Oversee the hiring and staffing of the PMO Oversee the delegation of work to PMO staff based on initiative requirements Set annual performance targets for individuals, conduct performance reviews Maintaining open communication with functional and technical partners to ensure goal alignment and consistent expectations Owns executive status updates, report-outs, and risk documentation collected from all teams and facilitates monthly program reviews to ensure the portfolio is well understood, on track, and actioned for success. Project Tracking & Monitoring: Conceptualize, source, and implement tools to facilitate the planning, execution, and governance of organizational initiatives and projects Provide executive leadership with regular readouts of portfolio health, risks, and needs based on standard reporting templates. Manage the risk, issue, and change resolution process, and work with other leaders to take corrective action as needed. Oversee Project, program, and portfolio managers to ensure delivery of initiatives remain in line with organizational expectations. Manage a portfolio of program risks and mitigation plans and ensure groups' strategy, priorities and projects are being delivered on time and on budget. Project Prioritization Provide executive leaders with the information needed to assess which proposals have the highest potential value, impact, and strategic alignment. Interface with executives to define project priorities and implementation opportunities and challenges, and keep them up-to-date with project risks and opportunities. Qualifications Include: The Director of Program Management will be a seasoned, disciplined, and passionate leader with proven experience in managing medium to large complex initiatives. The role requires a smart, creative, and highly organized individual that has demonstrated that s/he can lead, inspire, grow and empower highly talented and highly committed individuals/teams, yet can be hands-on to get things done. Knowledge, Skills & Experience: Expert-level knowledge of project and change management and associated methodologies, techniques, processes, and approaches (e.g. Project and Portfolio Management Methodology – PPM) Ideally has a PMI and CSM Certification Extensive experience with Agile development methodologies & SDLC best practices. Credibility as a senior-level project leader Strategic Thinking: Ability to juggle multiple goals and deadlines in the context of the big picture Team Leadership & Development: Ability to mentor, coach and effectively transfer expertise to others Extensive knowledge of resource management tools Leadership Qualifications: Excellent communication skills, ability to manage through complex situations, and extensive experience working with clients and partners. Strong remote team leadership qualities. Ability to work independently and across many time zones. An ownership mentality and entrepreneurial approach, including comfort with intelligent risk-taking and problem-solving skills Be well organized with good delegation skills. Persuasive written and verbal communication that works well under pressure Adept at Program/Project and Change management Ability to build and maintain relationships with senior management, stakeholders, and team members The worst parts of this job: - Delivering difficult news. On the team, we empathize deeply with our customers. It’s what makes delivering those moments of delight so delightful. At the same time, we sometimes have to convey difficult news that something isn’t possible or supported at this time, and it can be challenging to disappoint our eager, loyal, and thriving customer base. - Wearing many hats is challenging. As the PM, you are at the epicenter of your team. You will need to have a grounded understanding and pulse check for all work that is going down, as you are the main point of contact for the client. The best parts of this job - You’re in control of your schedule. At Webstacks, we recognize you are human. Meet your deadlines, ensure your talented team and your clients are equipped to succeed and be prepared for your meetings. You are not destined for a desk 9-5… all we ask is that you produce, develop, and succeed! - Culture. Culture. Culture. Ego? At Webstacks, we’ve never heard of it! We are all on the same mission: progress both as a cohesive unit as a company + have a true desire to see the best in our teammates both personally and professionally. - Work with Elite Stakeholders. You have the opportunity to work daily with some of the best minds in the tech space. Live and breathe on the cutting edge. You’ll be at the cutting edge of website development & design — managing your team who is working on the fastest-growing site-building frameworks and design tools on the market Education and experience: Bachelor’s degree or equivalent work experience (Technical degree or Master’s degree a plus) 7+ years of related experience, including experience in program management in software development Salary: 130-150k Benefits: Medical, Dental, Vision, and Life Insurance 401k Flexible PTO / Sick Days Does all this sound good? Sweet, we can't wait to chat!