Booking Coordinator-Private Events

Job at Arena

Los Angeles, CA (Hybrid)

Full time

About the job

For more than 20 years,

AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

About Arena

Since its November 1999 Grand Opening, the AEG owned, and operated Arena has set industry standards for world-class sports and entertainment events and an unrivaled commitment to delivering to its fans best-in-class quality of service and a guest experience second to none. As the home of four professional sports franchises – the NBA’s Los Angeles Lakers and LA Clippers, the NHL’s LA Kings and the WNBA’s Los Angeles Sparks – the downtown Los Angeles arena has proven to be a home court advantage for the local teams who have earned nine championships since moving to the L.A. LIVE adjacent venue. For more than 23 years, the iconic sports and entertainment showplace has continued to distinguish itself as the host of numerous major, high-profile events of national and international distinction including the 2004, 2011 & 2018 NBA All-Star Games, 2002 & 2017 NHL All-Star Games, 2000 Democratic National Convention, 2009 World Figure Skating Championships and 20 of the last 22 GRAMMY Awards shows. Arena has also been marked with performances and special events that brought international stature to the award-winning venue including concerts starring Taylor Swift, Beyoncé, Prince, U2, Paul McCartney, Garth Brooks, Usher, Jay-Z, Kanye West, Keith Urban, Roger Waters, Britney Spears, Katy Perry, Ed Sheeran, Kendrick Lamar, Michael Bublé, Carrie Underwood and Justin Timberlake, as well as world championship boxing, family shows and special events.

Job Summary

The Booking Coordinator-Private Event is responsible for creating and organizing systems to efficiently streamline venue, one-off, and corporate bookings.

Working closely with the Manager Sales, this position conducts site visits and tours, places holds, builds offers, and get contracts to execution.

Essential Functions

  • Assist Manager Sales with prospecting new business for L.A. LIVE Campus private event venues. Create and respond to proposals for inbound potential events and clients. Research new event business coming to Los Angeles, conduct outbound phone calls and emails to previous clients and new prospect leads to build new relationships.
  • Draft contracts (based on templates), review Certificates of Insurance, and collect payments while working with AEG Legal Team, Finance, and Risk Management teams and clients to get contracts to execution.
  • Conduct site visits and tours of L.A. LIVE campus by answering questions regarding venue details and event operations. Coordinate logistics with restaurants and venues that are not under AEG control.
  • Identify the top DMC, event planners, and other top corporate prospects and execute plans to establish relationships with these key targets. Identify opportunities for convincing existing events to move to L.A. Live for future years.
  • Maintain customer and event information in the CRM system and Booking Calendar Assist with other special projects/duties on a case-by-case basis and as assigned by manager.


  • Education: High School Diploma or its equivalency (BA/BS Degree Preferred)
  • Experience: 2-4 years of related work experience (venue or special events preferred)
  • Excellent and effective verbal and written communication skills, along with heightened interpersonal skills
  • Outstanding relationship building and networking skills
  • Ability to work well both individually and within a team environment, while adhering to departmental guidelines
  • Strong attention to detail, effective follow-up and follow through required
  • Ability to multi-task, adapt and re-prioritize based on sales needs
  • Working knowledge of catering, regional venue operations, and/or the special events industry is a plus
  • Ability to provide sales reports and contact feedback to management on a daily and weekly basis
  • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint); and ability to learn required business systems
  • Must be able to work flexible schedule including evenings, weekends and some holidays
  • Must be able to pass applicable occupational health screening and have the ability to use required Personal Protective Equipment (PPE)
  • Must be able to pass applicable background check
  • Standard ADA Setting: Office and administrative support in an event setting (reasonable accommodations may be made)

Covid-19 Arena we are taking precautions recommended by the County of LA Public Health department and CDC. All AEG full-time employees are required to be fully vaccinated against COVID-19.

  • During Covid-19, this position will work remotely from home, but will be scheduled minimal shifts at the venue's office. Post Covid-19, the candidate must be available to work from the venue's office and will no longer work remotely.

  AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)

Company: Arena

Website: Company's website

Skills: operationsmanagementproject manager

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