Localcoin is a rapidly-growing company that is revolutionizing the way people buy and sell digital currencies. Our mission is to empower individuals to join the cryptocurrency economy and make it more accessible for everyone. As Canada's largest Bitcoin ATM network, we offer an expanding product line that enables crypto-enthusiasts to easily participate in the digital currency world.
We are passionate about what we do and we believe that success comes from being creative and innovative. As a member of our team, you will work alongside a talented and dynamic group of individuals who will support your growth and development in your career. We are a startup that fosters a culture of transparency, collaboration, and innovation. If you are a self-starter looking for a challenging and rewarding role in a dynamic and fast-paced environment, we want to hear from you. Join us and be a part of the future of digital currencies!
YOUR ROLE AS A IT SUPPORT ANALYST
Localcoin seeks to inspire the future of digital currency globally as the largest bitcoin ATM network in Canada. Localcoin is seeking an experienced IT Support Analyst to join our growing Engineering team who will play a key role as the contact point for all IT related assignments and processes across our company.
This individual will be responsible for taking ownership of our IT Support Desk by providing front-line support to all staff members with solutions related to operating systems, software, hardware and network issues.The ideal candidate will not only be an expert in problem solving and troubleshooting technical issues but will also have experience managing users, devices, permissions and policies as well as improving IT support processes. Effective communication and collaboration with other teams is essential for the success of the IT support desk.
This position will be based out of our office in Etobicoke, ON with a hybrid work schedule.
THIS IS YOU
THIS IS NICE
We are a fast-growing company and as a result, there are ample opportunities for career growth and professional development when you join our team. From a transparent promotion structure and defined career paths to a wide range of learning and development opportunities, we do what it takes to invest in your career and help you hone your skills so you can grow alongside us!
Health & Wellness Benefits
We offer a comprehensive array of health and wellness benefits that provide choices so you can tune your benefits plan to fit your unique needs.
Events and Socials
Just because we are working remotely, does not mean we don’t know how to get together! When you join our team, you’ll enjoy everything from industry events, themed monthly team social events and much more!
All of our team members enjoy exclusive employee discounts at all of our cryptocurrency ATMs across Canada.
Localcoin is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage throughout the recruitment process, please notify your recruiter.
Skills: analyst customer support crypto
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