- Product Owner (a.k.a Productologist) - Direct Hire [Remote]

Job at Braintrust



Full time

ABOUT US: Braintrust is the only network that gives in-demand talent all the freedom of freelance with all the benefits, community, and stability of a full-time role. As the first decentralized talent network, our revolutionary Web3 model ensures the community that relies on Braintrust to find work are the same people who own and build it through the blockchain token, BTRST. So unlike other marketplaces that take 20% to 50% of talent earnings, Braintrust allows talent to keep 100% of earnings and to vote on key changes to improve the network. Braintrust is working to change the way freelance works – for good. JOB TYPE: Direct Hire Position (no agencies/C2C - see notes below) LOCATION: Remote United States and Canada only (Time Zone: MST | Partial overlap) SALARY: $75,000 – $100,000/yr ESTIMATED DURATION: 40hr/week - Long-term THE OPPORTUNITY Final compensation based on qualifications, location, and credentials. About the Role A Productologist is part of the Delivery team and is responsible for making the customer’s dream and vision a software reality. A Productologist works as the customer product manager and ensures they understand the customer vision as well as provides an excellent customer experience. A Productologist will educate, guide, and advise in the development of the customer’s app. The Productologist will work closely with their Ninjas (their project execution team) and Senseis (technical architects) in developing the customer's product. A Productologist is able to plan, track and implement all project deliverables. They are comfortable in taking customers through the journey of app development, liaising with the customer about their responsibilities in decision making and changes to the requirements. How? It all begins with our client Spec Call. A Productologist is responsible for leading the Spec Call with their customer. A-Spec Call is where they look to translate the customer’s vision into a detailed proposal which they call their Buildcard. The goal is to capture 80-90% of an understanding of the app (or software) the customer is looking to create, the related features needed for the app, and the sub-feature details. The outcome they look for with a Spec Call is to convert the potential customer into a paying customer. As a Productologist, you will scope, plan, implement, and track specific short-term deliverables up to the design phase. Capturing user flows, working with designers and laying out highly detailed product requirements, strategizing the customer's product roadmap, and collaborating with the execution team to ensure the customer gets the product they asked for at the start of the journey and delivered into their hands by the end. You will be responsible for Analyzing the structure of a business, understanding its goals, and advising technical and non-technical stakeholders on how to achieve those goals through technology. Being an expert and evangelist for the platform, and in how to deploy their capabilities to maximize customer success. Collaborating with the Customer, Sales Team, Designer, and Execution Team to create the product roadmap, and set release scope and objectives. Creating product documentation, user flows, and rough wireframes, and working with designers to refine the customer experience into a polished, shippable product. Communicating, translating, and simplifying business requirements to ensure buy-in from all stakeholders Working with the Technical team to ensure that they understand what the customer wants to achieve, all the way through to detailed specifications. Clarifying, identifying, and tracking requirements and issues, removing barriers, resolving project issues, and escalating to immediate manager where required. Managing project scope by assessing requirements changes, determining and conveying impact on time and risk. Identifying delivery process improvements and sharing with team members and leadership to drive continuous improvement across the Delivery Organisation. Managing client expectations, anticipating tracking, and mitigating operational and tactical risks. Staying abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars. Requirements 3+ years of relevant professional experience as a Product Owner, Business Analyst, or customer-facing Consultant Familiarity with the software development lifecycle. Expert in capturing and communicating high-quality requirements to customers and technical teams Excellent Communication skills to engage with their customers in a professional and respectful manner as the representative of Commercially aware and able to work with Sales to close deals. Analytical and Problem-solving skills. Excellent time management and organizational skills. A minimum Bachelor's Degree, with Product or Project Management experience from an Industry or Consulting background. Nice to haves Experience building and launching an app. Experience as a product owner for a customer. Working knowledge of Scrum, Agile, and Waterfall Methodologies. Apply Now! #PL-BT #LI-BT ABOUT THE HIRING PROCESS: Qualified candidates will be invited to do a screening interview with the Braintrust staff. We will answer your questions about the project, and our platform. If we determine it is the right fit for both parties, we'll invite you to join the platform and create a profile to apply directly for this project. C2C Candidates: This role is not available to C2C candidates working with an agency. If you are a professional contractor who has created an LLC/corp around their consulting practice, this is well aligned with Braintrust and we’d welcome your application. Braintrust values the multitude of talents and perspectives that a diverse workforce brings. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status.

Company: Braintrust

Website: Company's website

Skills: product managernon techremotecustomer supportmanagement

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