Specialist Business Monitoring

We simplify wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, we’re here to help people trust themselves enough to build their financial freedom — for now and the future. Our user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — with any sized budget, 24/7. Our global team works across different cultures and time zones, bringing our products to more than 4 million customers, making us one of Europe’s safest and most secure platforms that powers modern investing. Headquartered in Austria but operating across Europe, our products are built by fast-moving, talented, “roll-up-your-sleeves-and-make-it-happen” kind of people. It’s these diverse perspectives and innovative minds operating as ONE TEAM that keep Bitpanda at the cutting edge of our industry. So if you’re someone who thinks big, moves fast and wants to make an impact right from day one, then get ready to join our industry-changing team. Let’s go!

Your mission 

As a Business Monitoring Specialist, you will be a part of the Operational Excellence Department, which focuses on business value calculation, ensuring process efficiency, and delivering automated solutions ( RPAs and Low-Code Application Platforms) to ensure Bitpanda scalability and operational effectiveness. You will play a crucial role in monitoring infrastructure and business operations by analysing data, creating alerts, and setting up automated workflows. This position requires strong collaboration with various business units, including development, project management, product management, and so on.

What you’ll do

Dive into business data, crank out insights, and build slick dashboards. Automate workflows and hook up seamless integrations. Monitor critical business events, such as onboarding service failures or process automation malfunctions Craft and keep up scripts to track processes and power up dashboards

 Who you are

Relevant experience in a similar role in a dynamic environment. Proficient in SQL, Python, database administration (MySQL, PostgreSQL), and cloud infrastructure (AWS, Astronomer/Airflow), API Integrations. Experienced in creating dashboards in Tableau/PowerBI and using monitoring tools like Datadog. Skilled in delivering reports using large sets of business data and creating its visualisations. Experience with workflow builders like Tines or Make, or LCAPs like Appian is a plus.

What’s in it for you

Hybrid-working model with a 50/50 split between in-office and home, plus 60 Work From Anywhere days annually Total compensation package including participation in our Bitpanda stock option plan Competitive benefits programs and policies shaped by our flexibility-first philosophy  Exclusive premiums when trading on Bitpanda Company-wide and team events — both in-person and virtually! Bitpanda swag to keep you living the brand

And, above all, the opportunity to learn and grow as part of Bitpanda’s incredible journey towards being Europe’s future #1 investment platform. Bitpanda is committed to fostering a fair and equal environment based on trust and mutual respect. We believe that a diverse and inclusive workplace is paramount to our success and we are committed to building a team that represents a wide variety of backgrounds, perspectives, and skills.