Senior Manager Global Operations

Building the Future of Crypto

Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.

What makes us different?

Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission.

As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Kraken NFT, and Kraken Futures.

Become a Krakenite and build the future of crypto!

Proof of work

The Team

As Senior Manager, Global Operations, you will have responsibility for ensuring the smooth running of the global platform while driving the build out of new capabilities and operational best-practices. Working with Regional Managers and Country Managers, you will be making sure that planning and special projects are executed smoothly, and develop strategies to augment operations needed to scale. You will also be responsible for executing initiatives that advance Kraken’s products globally in order to serve and grow its client base.

You will work cross-functionally with teams across Kraken globally, including Business Operations, Strategy, Product, Marketing, Treasury, Corporate Finance, Corporate Development, Legal and Compliance.

The ideal candidate should have experience working in a banking, fintech, consulting or exchange trading environment, with a deep understanding of the trading cycle. In addition, you should have experience working with Product teams to deliver on business requirements in a digital environment. A good understanding of the regulatory frameworks applicable to crypto asset providers would be beneficial.

You are an ambitious individual who is excited by the challenge of solving tough, often ambiguous problems in this dynamic space. You are able to make well-informed recommendations based on data and analysis. You can communicate your findings and recommendations verbally and in concise and actionable reports. You are not afraid to ‘roll-up your sleeves’ to get things done.

This is a fully remote role.

The Opportunity

• Oversee quarterly and annual planning cycles for the Global Managing Director office.
• Oversee the implementation of new regulatory and business requirements, working closely with Kraken cross-functional teams, with specific emphasis on business operations and product teams.
• Work closely with the Regional Managers to ensure business goals are being achieved and regulatory requirements are met.
• Support the Product team to operationalize any new global product roll outs.
• Coordinate and drive execution of complex special projects.
• Develop strategies needed for scaling operations while reducing enterprise risk.

Skills You Should HODL

• Minimum 7 years of related experience, with experience in business operations and working with cryptocurrency or other fintech firms.
• Passion for cryptocurrency adoption and personal experience with crypto strongly preferred
• Experience managing teams with both direct reports and project resources
• Knowledge of the crypto regulatory environment and upcoming developments is preferable
• High-energy individual and self-starter who is at their best when working in a dynamic, fast-paced environment
• Skilled in collaborating with stakeholders at all levels of the organization
• Ability to lead and drive projects in a fast growing company environment with focused and hardworking individuals
• Degree in Business, Finance or a related field is preferred

Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.