Operations Manager Francophone

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?Binance is looking for an Operations Manager to help drive business growth for our market  in Francophone Africa. This role will ensure the highest user growth efficiency and ensure the team’s objectives are met. 

Responsibilities:

• Develop expansion plans for Francophone Africa markets and shape the plan for launching new services while ensuring strong coordination with Government Relations, Marketing and Tech teams along the way
• Develop and drive market research to foster product’s and market growth for the region
• Contribute to new growth ideas aiming at increasing Binance’s Monthly Active Users within the Francophone Africa community
• Turn key business drivers into exciting customer value propositions
• Create, implement and refine all marketing campaigns in an ongoing basis
• Manage routine and non-routine campaigns, production roll out and change requests, as well as support new initiatives
• Budget planning and expense/vendor management
• Work on market research and information collection, monitor users’ feedback and competitive landscape to improve our products and services
• Coordinate events, including meet-ups / hackathons / celebrations

Requirements:

• Minimum 4 years’ professional experience in business operations, in Fin-tech/E-commerce is highly preferred
• Bachelor’s degree or above in Marketing or Business
• Excellent communication, written, presentation and interpersonal skills are required. Speaking English and French is a must
• Strong problem-solving and collaboration skills and ability to manage projects as part of a cross-functional team
• Data driven and analytical mindset
• Strategic thinker and problem-solver who gains category/commercial understanding with ease and has the ability to help drive growth
• Highly organized, detailed and meticulous
• Enjoys improving processes to achieve day-to-day efficiency. Thrives in a fast-paced tech/digitally-inclined environment

Working at Binance•Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry•Fast moving, challenging and unique business problems•International work environment and flat organisation•Great career development opportunities in a growing company•Possibility for relocation and international transfers mid-career•Competitive salary•Flexible working hours, Casual work attire