Web3 People Operations Manager, DevCo

About Protocol Labs Protocol Labs drives breakthroughs in computing to push humanity forward. Protocol Labs is a product-development lab, but behind the protocols and tools we build, behind the research and implementations, are passionate people, teammates, and community members. Most teams in the Protocol Labs Network are fully distributed and work remotely around the world. Engineers, researchers, and operators work in the open to improve the internet — humanity's most important technology — as we explore new advances at the intersection of many exciting fields (crypto, networks, distributed systems) and cultures (startups, research, open-source, distributed work). About the Protocol Labs Network Protocol Labs is building the next generation of the internet. We are an open-source Network that spans the research to development pipeline to create new protocols, tools, and services to radically improve the internet. Our products serve thousands of organizations and millions of people. Many teams in the Network are fully distributed and follow a common set of open source practices to grow and flourish together. This distributed, open-source philosophy is at the core of how we operate. The DevCo people team is a team challenging the status quo of Global employment infrastructure. Inspired by Web3 principles, our small but mighty team is designing and scaling new ways of enabling Global and Distributed workforces. Today we support over 300 Labbers across 25 countries in all aspects related to Global Employment including EOR partnerships, Immigration, Benefits, and People Technology. In this role, you will have the opportunity to lead and contribute to complex and varied projects while executing against a People strategy that will directly enable our Labbers to do their best work – anywhere in the world. If you are someone that enjoys bringing vision to life, fast iteration, and conquering ambiguity while challenging the status quo, let’s chat! About the role: Contribute significantly to the functional and operational strategy of the DevCo People Ops Team Engage in some of our highest-priority PLN efforts, and convert ideas into tangible results with the People Ops team Provide HR policy expertise, guidance, and interpretation. Monitor adherence to internal policies and employment law requirements. Support the execution of OKRs across the DevCo People team Steer the evolution of efficient work practices by enabling digitalization, automation, and technology Manage all aspects of the company's global benefits (renewals, plan design, administration). Make sound business/people recommendations and decisions by interpreting and synthesizing data Manage and lead a team that executes critical People Ops operations programs Deliver results in a fast-paced environment with a high volume workload supporting the People Team and leadership Take a systems-oriented approach to design, scaling, and refining people programs to align incentives between teams, individuals, and organizations Review/audit processes and data, identify opportunities to scale, streamline and improve processes and procedures, and recommend and implement solutions while understanding the downstream impact Ensure People Ops’ goals support the short-term needs of the PLN while also planning for the long-term growth of the PLN. Drive cycles of continuous improvement that simplify People Ops service delivery You may be a fit for this role if you have: 6+ years of experience in People Ops and 2+ years in a people leadership role Experience participating in decentralized autonomous organizations (DAOs), web3 teams, or the blockchain/distributed-web space Past experience in remote and globally distributed companies Demonstrated ability to build and lead high-performing teams Demonstrated ability to work within and be successful in a high-growth environment, adapting and adjusting quickly to changing priorities Experience having built underlying people processes from scratch that are highly scalable and flexible Excellent communication and consultative skills; the ability to translate data for different audiences Ability to thrive in a collaborative team environment, and to build and maintain successful relationships with all levels of the organization, achieve credibility, and influence outcomes Demonstrated project management skills and ability to drive programs and execute on projects independently and resourcefully Proven ability to take ownership of a problem from start to finish without missing requirements Demonstrated discretion and sound judgment in handling sensitive and confidential data Proven analytical and data management skills, with the ability to translate data into actionable next steps, projects, and processes Excellent attention to detail and accuracy with your own work and reviewing the work of others Excellent Google suite (Sheets, Docs, Slides, Forms) and Notion skills What’s it like to work at Protocol Labs? Protocol Labs' mission is to improve humanity’s most important technology, the Internet. We build protocols, systems, and tools to improve how it works. Today, we are focused on how we store, locate, and move information. Our projects include IPFS, Filecoin, libp2p, and more. As a distributed team, we hire anywhere in the world, and at various levels of experience (entry, senior, staff). We look for people with unique perspectives and diverse backgrounds. We have a great benefits package, including parental leave, contributions to your retirement, competitive pay, and unlimited time off. For U.S.-based employees, we also provide platinum-level health, dental, and vision coverage for you and your family. If you’re passionate about the future of computing and a more democratized internet, we want to talk to you. GDPR for Job Applicants and Candidates When you apply for a job on this site, the personal data contained in your application will be collected by Protocol Labs, Inc. (“Protocol Labs”), which is located at 427 N Tatnall St #51207, Wilmington, Delaware 19801 and can be contacted by emailing legalrequests[at]protocol.ai. Protocol Labs’ data protection team can be contacted via legalrequests[at]protocol.ai. Your personal data will be processed for the purposes of managing Protocol Labs’ recruitment-related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by Protocol Labs, which are the solicitation, evaluation, and selection of applicants for employment. 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