Senior People Operations Relations Coordinator

About Figure

Figure is transforming the trillion dollar financial services industry using blockchain technology.

In six years, Figure has unveiled a series of fintech firsts using the Provenance blockchain for loan origination, equity management, private fund services, banking and payments sectors - bringing speed, efficiency and savings to both consumers and institutions. Today, Figure is one of less than a thousand companies considered a unicorn, globally.

Our mission requires us to have a creative, team-oriented, and supportive environment where everyone can do their absolute best. The team is composed of driven, innovative, collaborative, and curious people who love architecting ground-breaking technologies. We value individuals who bring an entrepreneurial mindset to every task and will embrace our culture of innovation.

Every day at Figure is a journey in continuous learning yet a daily focus on getting work done that makes a difference. Join a team of proven leaders who have already created billions of dollars in value in the FinTech space!

Forbes Top 50 Blockchain Companies

Figure Series D Announcement

About The RoleWe’re looking for a Senior, People Operations & Relations Coordinator to join our growing team! As our newest People Operations role based in our Charlotte office. This role will assist in supporting business objectives while fostering exceptional company culture and employee experience. You will play a crucial part in Charlotte Office employee relations from supporting and being an advocate for our employees as well as partnering with our HR Business Partners to support managers and leaders in dealing with culture, recognition, performance and disciplinary processes. You will also assist with onboarding and offboarding of the local employees.

What You’ll Do

• Serve as a key employee relations partner to our local Charlotte office employees.
• This is an in office role and will be expected to partner with our team members in the Figure Lending office Monday - Friday.
• Develop relationships with local employees to build trust and support on a day-to-day basis.
• Manage employment-related inquiries from employees and supervisors, including complex and/or sensitive matters.
• Maintain and update employee records in Human Resource Information Systems; review, track, and document human resources-related actions.
• Support the onboarding and offboarding of local Charlotte employees
• Partner with employees and management on disciplinary issues
• Be the onsite point of contact for employee questions and escalate to the appropriate parties.
• Support and build an inclusive office culture
• Support office administration and facility support on-site
• Uphold the highest level of professionalism and confidentiality

What We Look For

• 2- 4 years of experience in an HR/People Operations capacity in Tech, FinTech, or Financial Services
• Deep understanding of HR best practices, and HR/Employment laws
• High level of integrity and ability to use good judgment
• Ability to operate with flexibility and adapt quickly to a fast-changing environment
• Excellent verbal and written communication skills
• Ability to handle several projects at once while staying organized, detailed oriented, and diligent

Benefits and Perks

• Competitive salary and growth opportunities
• Company quarterly performance based bonus
• Equity stock options package
• Employer funded comprehensive health, vision, dental insurance and wellness program for employees and their dependents
• Employer funded life and disability insurance coverage
• Company HSA, FSA, Dependent Care, 401k, and commuter benefits
• Up to 12 weeks paid family leave
• In office, remote, and hybrid work location options
• Home office and technology stipend for those working outside of a traditional office more than 75% of the time
• Flexible time-off plan to empower employees to take the time off that they want and need
• Continuing education reimbursement
• Routine Team swag deliveries!

For CO, NY, CA, and WA residents, the range for this position is $28.84 - 36.05/hr with a 25% performance-based bonus structure. Actual compensation may vary based on individual candidate experience and location.