Technical Writer, Web3

About The Role We are seeking a full-time technical writer to join our developer team. You will join a team of talented developers to make our products & libraries easier to use and to help explain our underlying technology to a larger audience. We are seeking a great communicator with a deep understanding of Web3 technologies: an experienced writer who can explain complex topics in a simple way, and has the ability to organize and structure our content to allow developers to onboard quickly and effectively. What you'll be doing: Writing high-quality documentation such as technical/architecture documentation, user guides, FAQs, video tutorials, and technical support docs for key aspects of our platform Documenting standards, guidelines, and best practices for engineers Organizing documentation and making them easily discoverable Maintaining content quality through curation and content performance analysis Monitoring external channels (like Discord) where the target audience of these docs may provide feedback Gaining an in-depth understanding of the product and what customers/developers need Proactively identifying gaps in the documentation or knowledge base articles What we’re looking for: 3+ years of experience as a technical writer on complex products/projects (preferably in the distributed systems, fintech or blockchain space) Our ideal candidate can comprehend blockchain and DeFi concepts quickly and understand the user journey from multiple perspectives Comfortable reading code (with some pointers when necessary) Creative skills and usage of visuals that may increase understanding Comfortable working autonomously and in a fast-paced, highly collaborative environment with an emphasis on cross-team communication Excellent written and verbal English communication skills