About the job

IO Global, the blockchain engineering company that created Cardano, is looking for an experienced Community Manager to join the team. In the role, you will provide support and counsel to a growing community, encourage engagement and maintain good practice.

You’ll act as an ambassador and champion for IOG/Cardano to help create an environment that supports and nurtures a growing community of interest, while drawing in new audiences.

This role requires well-developed community moderation skills, a strong strategic and objective-driven mindset, and a genuine excitement for engaging with members of the community.

Your mission

• Own the high-level community plan for your product or service
• Collaborate with internal and external stakeholders to align around strategic objectives
• Execute tactical community activity from welcoming new members, generating discussion, acting as facilitator, mediating issues etc.
• Help design the necessary experiences to enable us to onboard and retain our audiences and strengthen our communities
• Monitoring activity and creating reports every week to continuously optimize the strategy
• Work closely with wider team to support community events
• Support initiatives to promote the IO Global brand within the community.

RequirementsYour expertise

• Minimum of five years’ experience in community and/or social media roles OR demonstrable evidence as ambassador/community moderator
• Some experience in ideation, innovation management and facilitation highly desirable
• Solid knowledge and understanding of social media /community platforms (Telegram, Discord, Twitter etc) and how each platform can be used most effectively
• Understanding and experience of issue and crisis management
• Experienced and confident in data-driven approaches to community activity
• Excellent writing and language skills (native English)
• Good technical understanding (experience in blockchain and crypto technologies preferred).

Benefits

Location

IOG is a fully distributed organization and therefore this is a remote position. Due to team distribution we are ideally searching for someone in an European or East Coast US time zone.All Colleagues

• Flexible schedule
• Remote work - ability to work anywhere
• Laptop reimbursement
• New starter package to buy hardware essentials (headphones, monitor, etc)
• Learning & Development Opportunities
• Competitive PTO and Sick Leave plan

US Employees

• Medical, Dental, and Vision benefits coverage through Anthem with 100% premium cost covered by IO Global for the employee and dependents
• Health Savings Account
• Life Insurance

UK Employees

• Monthly Health Stipend to use towards any wellness or medical coverage/service
• Pension