Data Operations Analyst

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

The Product Team

The Product Team at Chainlink Labs is dedicated to delivering cutting-edge solutions for the rapidly evolving world of DeFi, on-chain finance, gaming, NFTs, and other major verticals. Our team of experienced product managers, designers, and engineers work together to create innovative products and services that enable smart contracts to securely access off-chain data and systems.

With a focus on user-centered design, we strive to create intuitive and seamless experiences for developers and end-users alike. We are constantly pushing the boundaries of what is possible in the blockchain space, and our products are used by some of the most innovative and forward-thinking organizations in the industry.

Whether it's building new features for the Chainlink Platform decentralized oracle network, creating new tools and integrations for developers, or exploring new use cases for blockchain technology, the Product Team at Chainlink Labs is at the forefront of innovation in the blockchain space. Join us on our mission to create a more decentralized world.

You will join the team building Chainlink in this newly created position as a Data Operations Analyst.  The Data Operations team is tasked with measuring, managing, and mitigating risk and quality across the Chainlink data business. The role is varied, ranging from conducting reviews of risk factors and initiating mitigation steps where necessary, to building new tooling to manage risk better, and working with other participants in the Chainlink ecosystem (data providers, node operators) to spread information and best practices in the blockchain oracle space. You will have exposure across the organization and a lot of opportunities to learn and grow. This role also requires you to be on-call to provide level 2 support during APAC working hours, including some weekends. Due to this, we are looking for candidates within +/- 3 time zones from Hong Kong time. We are a fully distributed team with the tools and benefits to support you in a remote work environment. 

Your Impact

• Proactively monitor and mitigate risks across Chainlink’s portfolio of data products
• Drive initiatives to understand and respond to rapidly evolving crypto ecosystem changes that affect our feeds.
• Support the incident response team as an escalation point for issues that do not follow known patterns.
• Debug issues based on contextual knowledge of data providers, node operators, and Chainlink’s data infrastructure
• Write and run Python scripts to perform data pulls, exploratory data analysis, and charting
• Develop new processes and tools to manage new risks

Requirements

• 5+ years of experience in a data-driven organization
• Interest in the blockchain ecosystem and decentralized finance
• Have a strong respect for security requirements and implications in a blockchain environment
• Ability to work in a fast-paced environment with dynamic priority evolution
• Available to be part of an on-call rotation schedule providing level 2 incident response
• Good foundational knowledge of SQL, JSON, Python (Pandas) and REST APIs
• Excellent verbal and written communication skills
• Stable and high-bandwidth internet connection

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST). We encourage you to apply regardless of your location. 

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us atpeopleops@smartcontract.com.

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